Where is my order? If you selected shipping(Standard, Express), please allow 2-4 business days for processing. Processing involves packing your order and taking it to the post office. If you place an order on Sunday, Sunday is not a processing or shipping day. Processing and shipping days are Monday-Friday, and holidays are excluded.
If you selected local pick up, please wait until you receive a pickup notification stating that your order is ready. Please do not place an online order, and arrive at our packing location on the same day. We must send you a pick up email which will include our pick up location.
In the event that you are having an Emergency, and need something same day please list that in the notes with your order, and contact us at Raelia.email@example.com or at (215)603-3005 for our express pickup service. We are here to accommodate your needs at our earliest convenience.
Do you have a store? No. We are online based, but we offer local pick up and delivery. Our delivery service is only for customers residing in PA.
Is your jewelry real gold? Yes! We carry 18K jewelry, Sterling Silver, and some fashion jewelry. The products specs are listed in the description section.
I just placed an order, will I receive a confirmation email? Yes! After submitting your order, you should receive an email within a few moments. Please check your spam folder if you can't find it.
Do you offer express shipping? Yes! On the checkout page, you will see all of our available shipping options including local pick up & delivery. Please select the option you're interested in.
Do you ship internationally? Yes, please select international shipping rates at checkout before completing your order.
How long will my jewelry last?
We carry high quality 14k gold, 18k gold, Sterling Silver, and fashion jewelry. Our 14k gold, Sterling Silver, and 18k gold jewelry can be worn in water. They’re tarnish resistant.
We also carry fashion jewelry. We recommend removing fashion jewelry before washing your hands, hair, taking a shower, taking a dip in the pool, or exercising....sweating is fine:-p Please protect your fashion jewelry from steamy environments. We provide jewelry boxes or pouches for storing your jewelry.
What size are your rings/ring sets?
We now carry a ton of high quality adjustable rings! If the set or style you want isn't advertised as 'adjustable', they're sizes 7/8. Ring sizes are listed in the products description section.